Shipping & Returns

Shipping ...

The deal on shipping is this.

-Inside the United States-
--(Even you guys, Hawaii and Alaska, but sorry not you Guam and Puerto Rico...)--
All shipping Flat rate of $10.00. If you spend more than $50 on purchases, shipping is then free. But we get to choose the carrier, and have a broad delivery span of 2 days- 5 weeks, depending on quantity and size, and customer niceness.

-Outside the United States-
--(Guam, Puerto Rico, and wherever else they will let me mail it to.)--
We will mail product internationally if you pay the shipping, ahead of time. When you pay for the product originally, you must inform us that you live outside of the 50 United States, at a later date, when the shipping cost is determined, you are going to have to pay any significant amount to ship it to you. (Our defintion of significant....) If this happens we reserve the right to refund the money and cancel the order if payment for shipping cannot be secured beforehand.

If there is some reason as to why a certain order requires special attention, like haste or specific carrier, we reserve the right to charge the difference of cost required by us to do so.

I used to not believe in such a thing as a handling fee. Shipping I understood, but handling I didn't until I had to do it. It is work. Be happy there is a $10 flat rate for delivery, it is worth it.

Returns...

Only approved returns will be accepted. If for any reason you need to return a package, do not open it, contact us. We will not accept responsibilty for return shipping costs.
Back
South Austin People
P.O. Box 41408
Austin TX 78704

(512) 373-SOAP

Copyright © 2013 South Austin People. Powered by Zen Cart
Parse Time: 0.283 - Number of Queries: 103 - Query Time: 0.070054009246826